Zendesk
Zendesk provides ticketing systems for a better customer management.
About Zendesk
Zendesk supports customer service teams with ticketing and support software, and its marketplace collects apps that extend agent workspaces and automate support workflows. Independent developers and partners build integrations for reporting, telephony, CRM syncing, and productivity, publishing them as private apps for a single account or public listings for all customers. Zendesk operates paid billing through the marketplace, and its payment-options documentation explains how to offer free trials, recurring charges, or free apps.
Development begins at the Zendesk developer portal, with the Zendesk Apps Framework and a demo-apps repository in JavaScript providing reference code. API client libraries are unusually broad, spanning Ruby, Python, PHP, Java, .NET, Node.js, Clojure, Elixir, and more, so teams can integrate from most stacks. Approved apps pass a review before appearing publicly.
Details
- Category
- Business & CRM
- App Costs
- Free Paid
- Licensing
- Auto You can configure a customized pricing or use an API or similar in order to get paid for your app.
- Marketplace
- zendesk.com
- Partner docs
- Not available
Technical
- Dev Docs
- developer.zendesk.com
- Licensing docs
- developer.zendesk.com
- Examples
Keywords
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